1 2
F.A.Q.
Home » F.A.Q.
Q1: How can I get a quotation? A1: Please provide the product models, part numbers, capacities, quantities, and your logistics requirements to our contact person. We will provide you with a quote as soon as possible. Q2: What shipping methods do you support? A2: We offer shipping by courier, air, or sea, depending on the client's request. Q3: How do you pack these products? A3: Products are packed according to export standards or as per the client's requirements. Q4: Are you a manufacturer? A4: Yes, we have a factory in Shenzhen and have been offering specialized products in this field worldwide for over 15 years. Q5: Is customization available? A5: Yes, we accept both OEM and ODM requests. Q6: What after-sales services do you offer? A6: We provide 24-hour technical support via phone, email, or Skype. If a product fails to function, we offer a money-back guarantee or a replacement upon receiving photos or videos proving the issue.